Shipping policy
🚚 Shipping Policy — Radwana
At Radwana, we are committed to delivering your modest fashion pieces safely and on time.
Order Processing Time
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Orders are processed within 1–3 business days after payment confirmation.
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During peak seasons and promotions (such as Ramadan), processing time may be slightly extended.
Shipping Time
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Within Egypt: 2–5 business days depending on the destination.
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International Shipping: 7–14 business days depending on the country and customs procedures.
Delivery times are estimates and may vary due to shipping carriers or circumstances beyond our control.
Shipping Carrier
We ship orders through Bosta and trusted international partners when applicable.
Shipping Fees
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Shipping costs are calculated at checkout based on location and package weight.
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Free shipping promotions may be offered during special campaigns.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.
Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information.
Radwana is not responsible for delays or losses caused by incorrect addresses.
Failed Delivery
If delivery fails due to incorrect address or unavailability, the shipment may be returned.
Customers are responsible for any re-shipping fees.
Customs & Import Duties
International orders may be subject to customs fees or import taxes imposed by the destination country. These charges are the responsibility of the customer.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos at : Radwanastyle@gmail.com
Contact Information
Radwana
Cairo, Egypt
Email : Radwanastyle@gmail.com